Book a visit for your adult community group to explore the Southern Hemisphere’s largest collection of natural, cultural and historical objects and specimens at Australia’s first museum.

Bookings are required for groups of 10 or more and must be made at least two weeks in advance. You can book in your self-led visit from the link below, and read through our frequently asked questions.

Frequently Asked Questions

Making a booking

Your visit can be booked online, by clicking on the button above or selecting an educator-led program.

All groups can book a self-led visit (General Admission) to the Museum and are able to access ticket discounts for special exhibitions.

Refer to our Privacy Statement outlining how we deal with your personal information.

Contact our Group Bookings Office at least two weeks prior to your visit, unless stated otherwise for a particular program or exhibition. Payment is based on the final number confirmed.

Please ensure you read the Terms and Conditions before making a booking.

Self-led visits (General Admissions) are free and include access to all our permanent exhibitions. Charges may apply for educator-led programs, guided tours, and special exhibitions.

After you have confirmed your numbers with the Group Bookings Office, payment can be made by credit card over the phone also through our Group Bookings Office at least two weeks prior to your visit. If requested, a tax invoice can be issued and must be paid within 14 days from date of issue.

Payment process may vary for special exhibitions.

Please ensure you read the Terms and Conditions before making a booking.

Contact our Group Bookings Office. Changes or cancellations can be made up to two weeks before your visit, unless stated otherwise for a particular program or exhibition.

Please ensure you read the Terms and Conditions before making a booking.

Before your visit

The following ratios apply for adults and tertiary groups:

  • Adult groups: 1 group leader to 15 adults/concessions

To help keep our staff, visitors and community safe, the AM has COVID-19 protocols in place, including physical distancing, increased cleaning and hygiene practices. Facemasks are encouraged.

View our full COVID-19 safety information here.

We recommend using our visitor map to plan your visit. We also strongly recommend teachers and group leaders visit the Museum and familiarise themselves with the site prior to their group booking.

We encourage all groups of 30 or more people to split into smaller groups within the exhibition spaces. Take the stairs where possible and be mindful of others who may need to use the space, such as people in wheelchairs or who have prams.

Please contact our Group Bookings Office if you would like to explore the Museum before your booked arrival time. You are welcome to explore the Museum after an educator-led session, special exhibition or tour.

Further information is available about accessibility and inclusion at the Museum on our website, including our Accessibility Action Plan.

We also provide a Visual Story to help you prepare for your visit.

On the day of your visit

The nearest train stations are St James, Museum and Town Hall. Each are of equal distance to us and are an easy 7-minute walk. Please note that Museum Station does not offer lift access at this stage. If you have a stroller or wheelchair, please note that your journey through Hyde Park will end in stairs at each of the museum corners on College and Park Streets. Level exit is available at the St Mary's Cathedral pedestrian crossing if coming from St James Station, and at the corner of College and Liverpool Streets if coming from Museum Station.

For bus services arriving in the city centre, alight near Hyde Park or Town Hall and walk east along Park Street towards Kings Cross – a 7-to-10-minute walk.

The Australian Museum is located on the corner of College Street and William Street in central Sydney, just across the road from Hyde Park and opposite St Mary's Cathedral. For further directions, please see our Parking and Public Transport page.

Please enter the Museum through Crystal Hall. This is the Museum’s main entrance, at the corner of College Street and William Street, and is wheelchair accessible. It can be found at what3words///ports.penny.winter.

Museum Walk Crystal Hall exterior
Daytime exterior of Museum Walk and Crystal Hall, the Australian Museum's main entrance. Image: James Horan
© Australian Museum

There are a number of food options within the Australian Museum. Read more on our food and dining page.

There are bubblers near the Patricia McDonald Education Rooms on Lower Ground and near the bathroom facilities on Level 1 and 2.

Our cloakroom is located on Lower Ground and is open during business hours. The Museum reserves the right to close the cloakroom without notice.

Please do not bring bags larger than A3 size, carry-on luggage, wheeled shopping carts, long umbrellas, scooters, balance bikes, tripods, selfie-sticks or bulky items to the Museum as you may be denied entry. For more information on prohibited items, please refer to our Terms of Entry.

Please ensure items are collected at least ten minutes before closing.

You are permitted to take photos and videos in our permanent exhibitions unless stated otherwise. Restrictions may apply to temporary exhibitions. Please ensure that your camera flash is turned off when photographing collection specimens and objects.

For more information, read our Terms of Entry.

Lost property is located at the Admissions Desk on Ground level. If you have left something behind after your visit, please contact the Museum on (02) 9320 6000.

The Museum Shop is located on Ground level. You can find a range of gifts, books, toys and resources relevant to exhibitions, science, culture and history topics.

No food or beverages are permitted in the shop.

You can ask our staff at the Admissions Desk on arrival.

Please call our Group Bookings Office on (02) 9320 6222 if you are running late.

Contact us

Have a question? Email the Group Bookings Office, call us on (02) 9320 6222 or leave an enquiry here.

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